Official Privacy Policy

Privacy Policy EV168 –
We Keep Your Information Safe

At EV168, your privacy is more than a formality. We are fully committed to protecting your personal data with high-level encryption and industry best practices.

Updated: 1 January 2026

Why Your Privacy Safe With Us

Six core pillars that make EV168 a platform trusted by millions of users in Malaysia.

256-bit SSL Encryption

All data transmitted between your device and ev168 servers is protected by 256-bit SSL encryption. Your personal and financial information cannot be read by any third party.

Strict Access Control

Only authorized personnel may access user data. All access is logged and regularly monitored to prevent any misuse.

Secure Database

Your data is stored on encrypted servers with multi-layered protection. Regular backups and system isolation ensure your data is never lost or compromised.

Secure KYC Verification

Our identity verification (KYC) process uses an encrypted platform that meets international standards. Your documents are processed securely and never shared without your consent.

No Sharing Without Consent

EV168 will not sell, rent, or share your personal data with third parties without your explicit consent — unless required by law.

User Rights Respected

You have the right to access, correct, or request deletion of your personal data at any time. We handle every request transparently and within a reasonable timeframe.

1. Introduction

EV168 is an online entertainment platform operating under a valid license and in compliance with applicable data protection regulations. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the website ev168.fun and all related services.

By registering an account or using any EV168 service, you are deemed to have read and agreed to this policy. We encourage you to read this policy in full so you understand your rights and responsibilities.

We take a proactive approach to data protection — meaning we don't wait for an incident to occur before taking action. Our monitoring systems run around the clock to identify and neutralize any threats to our users' data.

2. Information We Collect

We collect several categories of information depending on how you interact with our platform:

  • Registration Information: Full name, email address, phone number, date of birth, and login credentials.
  • Identity Verification (KYC) Information: Copies of your identity card, passport, or related documents for identity verification and legal compliance purposes.
  • Financial Information: Payment method details including the bank used, account number (encrypted), and transaction records for deposits and withdrawals.
  • Usage Data: Gaming activity records, login frequency, IP address, device type, web browser, and other technical information.
  • Communications: Any messages you send to our support team or feedback you provide.
  • Cookies & Tracking Technologies: Data collected through cookies to enhance the user experience and evaluate platform performance.

All information collected is intended to improve our services, ensure the security of your account, and comply with applicable legal requirements.

3. How We Use Your Information

The information collected is used for the following purposes:

  • To create and manage your account on the ev168 platform.
  • To process deposit and withdrawal transactions securely and efficiently.
  • To verify your identity and ensure compliance with anti-money laundering (AML) requirements.
  • To notify you about promotions, bonuses, and platform updates relevant to your account.
  • To provide better customer support and resolve any technical issues or inquiries.
  • To analyze usage patterns and improve the overall user experience.
  • To detect and prevent fraud, account abuse, and suspicious activity.
  • To comply with legal and regulatory obligations imposed by the relevant authorities.

We never use your data to build profiles that could discriminate against you, or for any purpose unrelated to the services you have agreed to.

4. Personal Data Schedule

Data Type Purpose of Collection Retention Period
Registration information Account management For the duration the account is active + 5 years
KYC Documents Identity verification & AML 5 years after account closure
Transaction records Financial audit & compliance 7 years as required by law
Usage data & logs Security & Improvements 12 rolling months
Support communications Referrals & complaint resolution 3 years
Cookie data User experience & analytics Up to 12 months or until deleted by user

5. Sharing Information with Third Parties

EV168 does not sell or rent your personal data to any third party for marketing purposes. However, there are limited situations where we may need to share your information:

  • Payment Service Providers: To process your financial transactions securely, we share the necessary information with trusted and certified payment processors.
  • Legal Compliance: When required by a court order, regulatory authority request, or valid legal obligation, we will disclose only the minimum information necessary.
  • Technology Partners: Technical service providers such as server hosts and analytics platforms are bound by strict confidentiality agreements before they can access any data.
  • Business Transfer: If ev168 is involved in a merger or acquisition, user data may be transferred as part of the business assets, with prior notice given to users.

In all data sharing situations, we ensure that the receiving party is bound by confidentiality and data protection obligations equal to or higher than our own standards.

6. Use of Cookies

The ev168 website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for basic website functions such as login and session security. These cookies cannot be disabled.
  • Performance Cookies: To help us understand how users interact with the platform so we can improve it.
  • Functional Cookies: To save your preferences such as language and display settings for your convenience.
  • Analytics Cookies: Used to analyze website traffic and usage patterns in aggregate and anonymized form.

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our platform.

7. Your Rights as a User

We fully respect your rights over your personal data. The following are the rights you hold as an ev168 user:

  • Right of Access: You may request a copy of the personal data we hold about you at any time.
  • Right to Rectification: If your information is inaccurate or outdated, you have the right to request that we correct it promptly.
  • Right to Erasure: Under certain circumstances, you may request the deletion of your personal data — subject to any legal obligations that prevent such deletion.
  • Right to Object: You may object to the processing of your data for specific purposes such as direct marketing.
  • Right to Data Portability: You may request your data in a structured, machine-readable format for transfer to another platform.
  • Right to Withdraw Consent: You may withdraw your consent at any time for processing that relies on your permission.

To exercise any of the rights above, please contact our support team via email at [email protected]. We will process your request within 30 business days.

8. Data Security and Protection Measures

We continuously invest in security infrastructure to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

  • Data encryption in transit using TLS 1.3 and AES-256 for stored data.
  • Two-factor authentication (2FA) is available for all user accounts as an added layer of protection.
  • Regular security audits by independent, certified third parties.
  • Real-time threat monitoring with automated intrusion detection systems.
  • Regular security training for all staff who handle user data.
  • A tested incident response plan ensures we can act swiftly in the event of any security breach.

While we implement robust security measures, no system is entirely immune. We encourage you to take your own precautions, such as using a strong password and not sharing your login credentials.

9. Changes to This Privacy Policy

EV168 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Whenever a material change is made, we will:

  • To update the "Last Updated" date at the top of this page.
  • To display notices on the platform regarding significant changes.
  • To send email notifications to registered users if the changes significantly affect their rights.

We encourage you to review this page regularly. Your continued use of the ev168 platform after any policy changes take effect will be considered your acceptance of the updated terms.

10. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Email: [email protected]
  • Response Time: We aim to respond to every inquiry within 1–3 business days.
  • Support Languages: Bahasa Melayu and English.

Our data protection team is ready to assist you and will ensure every request is handled professionally, transparently, and in accordance with established procedures.

Ready for the Experience Playing it Safe?

EV168 doesn't just offer great entertainment — we make sure every moment with us is safe, secure, and enjoyable. Register today and feel the difference.

Bahasa Melayu